Terms of service
Terms of Service
The Sub Space Boutique
Effective Date: April 29, 2026
Welcome to The Sub Space Boutique.
These Terms of Service govern your use of thesubspaceboutique.com, your purchase of products, your submission of custom commission requests, and your interaction with The Sub Space Boutique.
By visiting the website, placing an order, submitting a Build Record, purchasing a finished Ledger piece, purchasing provisions, or communicating with the House, you agree to these Terms.
If you do not agree to these Terms, do not use the website or place an order.
1. The House Standard
The Sub Space Boutique is not a novelty shop.
We craft heirloom-grade discipline tools, limited works, provisions, and related lifestyle accessories for adults who understand intentional structure, consent, care, and responsibility.
Our work is built around craftsmanship, material integrity, ritual discipline, and controlled bench capacity.
We reserve the right to refuse any order, commission, request, design, message, or interaction that violates our standards, creates safety concerns, exceeds the scope of the House, or conflicts with these Terms.
2. Adult Use Only
This website is intended for adults only.
By using this website, submitting a Build Record, or placing an order, you confirm that you are at least 18 years old or the age of majority required in your jurisdiction, whichever is higher.
The Sub Space Boutique does not sell to minors.
We may refuse or cancel any order if we believe the purchaser is underage, misrepresenting their identity, or using the website in a way that conflicts with the adult-only nature of the House.
3. Consent and Safety
All tools, writings, educational materials, and commission systems offered by The Sub Space Boutique are intended for consensual adult use only.
By purchasing from or interacting with the House, you agree that:
- You are responsible for lawful, consensual, and informed use of any item purchased.
- You will not use any tool for abuse, coercion, assault, threat, intimidation, unlawful conduct, or non-consensual activity.
- You understand that discipline tools require judgment, restraint, care, and responsibility.
- You accept responsibility for learning safe handling, aftercare, communication, and storage practices.
- You will follow all applicable laws in your jurisdiction.
The Sub Space Boutique is not responsible for misuse, unsafe use, unlawful use, unauthorized modification, improper storage, or use outside the intended scope of the item.
4. Custom Commissions
Custom commissions are submitted through a Build Record, Tool Builder, approved inquiry path, or other House-approved method.
A custom commission may include, but is not limited to:
- Full paddles
- Slim paddles
- Half paddles
- Consequence canes
- Course Correction canes
- Custom wood selection
- Handle wrapping
- Engraving
- Fractal work
- Finish oil selection
- Edge treatment
- Custom notes
- House-level design direction
Custom commissions require payment of the Full Build Price at the time of submission.
This payment is not a deposit. It is the full commission payment required to submit the Build Record, reserve the commission path, begin House Review, and prepare the work for possible Bench Release.
5. House Review
After a custom Build Record is submitted and paid, the House may review the commission for:
- Build clarity
- Material compatibility
- Tool suitability
- Safety concerns
- Legal concerns
- Scope control
- Engraving suitability
- Bench capacity
- Conflicts with House Terms
- Requests outside the standard of the Boutique
House Review does not guarantee acceptance into bench work.
The House may refuse, cancel, revise, or request clarification on any commission before Bench Release.
If a paid commission is refused by the House before material acquisition, design preparation, or bench work begins, the client may receive a refund according to the Return & Refund Policy.
6. Bench Release
A commission enters active production only after Bench Release.
Bench Release may occur after:
- Build Record submission
- Full Build Price payment
- House Terms acceptance
- Consent & Safety acceptance
- House Review
- Scope confirmation
- Material compatibility review
- Internal bench scheduling
Once a commission is released to bench work, material acquisition begins, wood is cut, design preparation begins, or client-specific labor begins, the Paid Commission becomes non-refundable except where required by law or expressly approved by the House.
7. Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payment is processed through Shopify checkout and approved payment providers.
For custom commissions, the Full Build Price is due at the time the Build Record is submitted.
The Sub Space Boutique may update prices, availability, product details, shipping rates, and commission structures at any time.
A price displayed in error may be corrected. If an order is affected by a clear pricing or technical error, the House may cancel the order and issue a refund.
8. Product Availability
The Sub Space Boutique operates with limited bench capacity.
Products, commissions, Ledger pieces, provisions, and openings may be limited, paused, revised, removed, or sold out at any time.
We do not guarantee that any specific wood species, finish, handle material, engraving option, cane type, paddle type, or provision will remain available.
Natural materials may vary in grain, color, density, figure, tone, and finish response.
9. Finished Ledger Pieces
Finished Ledger pieces are completed works offered as-is.
Each Ledger piece may vary in natural grain, finish depth, burn pattern, engraving character, tool weight, and handmade detail.
Ledger pieces are final-sale items unless the wrong item is sent, the item arrives damaged, or otherwise required by law.
10. Provisions and Care Goods
Provisions and care goods may include finish-related products, care items, or related accessories.
Unused and unopened provisions may be eligible for return according to the Return & Refund Policy.
Opened, used, altered, damaged, or unsealed provisions may be refused for return.
11. Engraving, Artwork, and Client-Submitted Materials
If you submit engraving text, artwork, design references, images, links, phrases, names, symbols, or other materials, you confirm that:
- You have the legal right to submit them.
- They do not infringe another person’s rights.
- They are not unlawful.
- They are not abusive, exploitative, or unsafe.
- They do not contain prohibited content.
- They are suitable for review by the House.
The Sub Space Boutique may refuse any engraving, design, phrase, symbol, reference, or artwork that conflicts with House standards, legal obligations, safety expectations, production limits, or brand scope.
The House may require cleaner source files, adjusted placement, simplified design, or revised scope before production.
12. Proofs, Approvals, and Build Changes
Some commissions may require proofing, render review, engraving review, or House-level confirmation before production.
Client approval may be required for certain engraving or artwork-based work.
Once production begins, changes may be refused.
Approved changes may require:
- Additional payment
- Revised build notes
- Revised timeline
- Revised proofing
- Material review
- Production reset
The House is not required to accept late changes that would compromise the tool, delay the bench, disrupt production, or alter the original commission beyond reasonable scope.
13. Shipping and Delivery
Shipping times vary based on product type, commission complexity, bench capacity, material availability, carrier performance, and destination.
The Sub Space Boutique will make reasonable efforts to ship within the timeframe stated on the product page, commission page, checkout, or direct communication.
If no shipping timeframe is stated, fulfillment will follow applicable mail-order and internet-order standards.
Once an order is transferred to the carrier, the House is not responsible for carrier delay, failed delivery attempts, weather delay, routing delay, theft after delivery confirmation, or incorrect addresses entered by the client.
The client is responsible for providing a correct and deliverable shipping address.
14. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by the Return & Refund Policy.
By purchasing from The Sub Space Boutique, you agree that:
- Custom commissions are not ordinary retail goods.
- Custom work may become non-refundable once client-specific work begins.
- Finished Ledger pieces are generally final sale.
- Used discipline tools cannot be returned for hygiene, safety, and integrity reasons.
- Provisions may be returnable only if unused, unopened, and approved under the Return & Refund Policy.
- Shipping fees may be non-refundable unless required by law or caused by House error.
The posted Return & Refund Policy controls refund eligibility.
15. Care, Storage, and Maintenance
Wood, leather, finish oils, wraps, engravings, and handmade tool components require proper care.
You are responsible for:
- Proper storage
- Avoiding excess moisture
- Avoiding excessive heat
- Avoiding prolonged direct sunlight
- Avoiding harsh chemicals
- Following care instructions
- Inspecting tools before use
- Discontinuing use if damage appears
The Sub Space Boutique is not responsible for damage caused by misuse, neglect, unsafe storage, improper cleaning, unauthorized modification, or use beyond the intended scope of the item.
16. Educational Content
Any educational, descriptive, or instructional content provided by The Sub Space Boutique is for general information only.
It is not medical advice, legal advice, psychological advice, relationship counseling, or safety certification.
You are responsible for your own conduct, consent practices, communication, risk awareness, and compliance with applicable laws.
17. Intellectual Property
All website content belongs to The Sub Space Boutique unless otherwise stated.
This includes:
- Brand name
- Logo
- Product names
- Product descriptions
- Website copy
- Photographs
- Graphics
- Tool designs
- Build language
- House terminology
- Ledger entries
- Educational content
- Layout concepts
- Custom commission structures
- Written doctrine
- Visual presentation
You may not copy, reproduce, modify, distribute, sell, scrape, republish, or exploit House content without written permission.
Submitting a commission request does not give you ownership over House systems, layouts, design language, internal process, production methods, or brand presentation.
18. Public Display, Ledger, and Portfolio Use
The Sub Space Boutique may photograph, document, display, archive, or reference completed works for portfolio, Ledger, educational, social media, product, or archival purposes.
Public-facing display will not intentionally include private client contact information.
The House may use tool images, wood details, engraving style, finish details, and build descriptions unless a separate written confidentiality agreement has been accepted by the House.
Client names, private messages, addresses, phone numbers, and payment information will not be publicly displayed without consent.
19. Account, Form, and Submission Accuracy
You agree to provide accurate, current, and complete information when placing an order, submitting a Build Record, or contacting the House.
The Sub Space Boutique is not responsible for production errors, shipping issues, communication failure, or order delay caused by inaccurate or incomplete information supplied by the client.
20. Prohibited Use
You may not use this website, the Tool Builder, contact forms, checkout, products, or communications to:
- Break the law
- Harass, threaten, abuse, or exploit another person
- Submit unlawful or infringing materials
- Submit non-consensual content
- Attempt fraud
- Interfere with website operation
- Scrape, copy, or steal content
- Misrepresent your age or identity
- Submit malicious code
- Circumvent payment systems
- Use House products for unlawful or non-consensual conduct
- Damage the reputation, security, or operation of the House
We reserve the right to refuse service, cancel orders, block access, preserve records, or take appropriate action in response to prohibited use.
21. Third-Party Services
The website may use third-party services, including Shopify, payment processors, shipping carriers, analytics tools, email services, apps, or embedded services.
The Sub Space Boutique is not responsible for the terms, privacy practices, outages, errors, or policies of third-party providers.
Your use of third-party services may be governed by their own terms and policies.
22. Errors and Site Accuracy
The Sub Space Boutique works to keep the website accurate, but errors may occur.
We do not guarantee that product descriptions, pricing, availability, images, measurements, colors, timelines, or content will always be free of error.
We may correct errors, update content, cancel affected orders, or revise information at any time.
Tool colors, wood tones, finish appearance, engraving contrast, and product images may vary based on natural materials, lighting, screens, and handmade production.
23. Limitation of Liability
To the maximum extent permitted by law, The Sub Space Boutique is not liable for indirect, incidental, special, punitive, or consequential damages arising from:
- Website use
- Product purchase
- Product misuse
- Unsafe handling
- Unauthorized modification
- Improper storage
- Shipping delay
- Carrier failure
- User error
- Third-party service issues
- Misinterpretation of educational content
- Use outside the intended scope of the product
Our total liability for any claim related to an order will not exceed the amount paid for the item giving rise to the claim, except where prohibited by law.
24. No Warranty Beyond Stated Terms
Products are provided as described and subject to handmade variation.
The Sub Space Boutique does not guarantee that any product will meet unstated expectations, personal preferences, or uses outside its intended scope.
Any express warranty must be stated in writing by the House.
Natural wood variation, grain pattern, color difference, density variation, handmade finish marks, and minor visual differences are not defects.
25. Indemnification
You agree to indemnify and hold harmless The Sub Space Boutique from claims, damages, losses, liabilities, costs, or expenses arising from:
- Your misuse of the website
- Your misuse of purchased products
- Your violation of these Terms
- Your violation of law
- Your submitted materials
- Your infringement of another person’s rights
- Your unsafe, unlawful, or non-consensual conduct
26. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.
Any dispute arising from these Terms, website use, product purchase, or commission relationship shall be handled in the appropriate courts or forums available under applicable law.
27. Policy Hierarchy
These Terms work together with the following policies:
- Return & Refund Policy
- Privacy Policy
- Shipping Policy
- House Terms
- Consent & Safety standards
- Any product-specific terms
- Any commission-specific written agreement
If a commission-specific written agreement directly conflicts with these Terms, the written commission-specific agreement controls only for that specific commission.
Otherwise, these Terms remain in force.
28. Changes to These Terms
The Sub Space Boutique may update these Terms at any time.
Changes take effect when posted on the website with a revised effective date.
Continued use of the website after changes are posted means you accept the updated Terms.
29. Contact
For questions about these Terms, contact:
The Sub Space Boutique
Email: commissions.subspace@gmail.com
Website: thesubspaceboutique.com
We do not build disposable objects.
We do not serve careless hands.
We build tools of consequence.
Not kink. Discipline