Terms of the Build

The Sub Space Boutique is a commission house for heirloom discipline tools and related ritual goods. Every build is executed to an established standard of craftsmanship, finish discipline, presentation, and operational control.

Requests that conflict with safety, legality, consent, ethical practice, House doctrine, or the physical limits of the material may be declined, revised, paused, or refused.

Approved commissions are paid at the full build price before bench release. No bench space, labor, material allocation, acquisition, cutting, engraving, finishing, or reserved production time is guaranteed until the House has accepted the build direction and the paid commission is received.

The full build price may include the base instrument, selected wood, handle treatment, body options, finish, engraving, special material handling, proofing labor, and any approved House-level customization.

The submitted build record defines the working scope. Tool type, wood species, wood tier, handle work, body options, finish, engraving direction, artwork notes, and commission notes must be reviewed before production begins.

Changes requested after acceptance may require re-quoting, timeline extension, revised material allocation, new proofing, or restart of a production phase. If the requested change creates added labor, rework, or waste, added cost must be resolved before work continues.

Wood is organic. Grain, tone, figure, chatoyance, mineral presence, density, and natural movement vary from board to board. Minor variation is not a defect.

Stabilization, filling, reinforcement, practical layout changes, or material substitution may be applied when required for strength, longevity, safety, and finish quality. If a requested material cannot safely serve the intended use, the House may redirect the build to a better material path.

Every tool is finished for durability and long-term stewardship, but wear from handling, storage, transport, cleaning, and use is expected. Surface marks, finish softening, natural aging, and minor patina do not automatically constitute defects.

Care guidance must be followed to preserve finish integrity and service life. Moisture exposure, improper storage, harsh chemicals, unauthorized modification, or use outside the intended structure may void repair or correction eligibility.

The client is responsible for spelling, capitalization, phrasing, symbol meaning, artwork quality, placement direction, and any submitted reference material. The House may reject wording, imagery, symbols, or requests that are unsafe, unlawful, abusive, hateful, exploitative, incompatible with House standards, or technically unsuitable for the piece.

Where renders or proofs are offered, approval locks the production direction for that tier. Once artwork, wording, or placement is approved, the House is authorized to execute the build according to that approval record.

Timelines are estimates, not guarantees. Bench capacity, material behavior, tool complexity, finishing time, engraving proof cycles, weather-sensitive curing, supply availability, and communication delays can extend completion.

If a client response is required for a locked decision, proof approval, scope correction, or material substitution, the build may pause until the required response is received.

Custom builds are final sale and are not returnable for preference, changed intent, changed dynamic, mistaken selection, or buyer remorse.

Once material is acquired, cut, shaped, engraved, proofed, finished, wrapped, or otherwise committed to the commission, refund eligibility is limited by material cost, labor performed, irreversible customization, and administrative handling. If a workmanship defect is confirmed, repair, correction, or replacement options will be issued at the House's discretion.

Damage from misuse, improper storage, impact abuse outside intended use, moisture exposure, neglect, unsafe handling, unauthorized repair, or unauthorized modification is not covered.

Once a parcel is handed to the carrier, custody transfers to the shipping process. Tracking is supplied when available. Carrier delay, mishandling, theft, routing error, or transit damage must be addressed through the appropriate shipping channel when applicable.

If insurance, signature service, upgraded shipping, or special handling is offered and declined, replacement responsibility may remain with the buyer in the event of carrier loss, theft, or transit damage.

The Sub Space Boutique builds discipline tools for intentional adult dynamics, ritual structure, display, training, and responsible use by informed adults. The House does not endorse coercion, non-consensual use, unlawful use, unsafe conduct, abuse, or use against any person who has not consented.

Clients are responsible for safe handling, informed consent, negotiated boundaries, aftercare, storage, and legal compliance in their own jurisdiction.

The House reserves the right to refuse, pause, revise, or terminate service for requests that compromise safety, legality, consent, ethics, craftsmanship standards, material integrity, operational doctrine, or the House's reputation.

If refusal occurs before any material, labor, acquisition, proofing, or administrative commitment has begun, payment handling will be reviewed according to the stage of work reached and any platform or processor limitations that apply.

Finished work may be photographed, documented, and archived as part of the House record. Personally identifying client details will not be displayed publicly without authorization, but non-identifying tool photography, material notes, edition references, and craft documentation may be used for portfolio, Ledger, education, or marketing purposes unless otherwise agreed in writing.